Pick what the customer brought in. Forms marked Live are ready to use; the rest are being built.
Enter the model number, work the steps in order. Red bar = STOP and get a manager.
Transaction & device
OpenModel number & IMEI
OpenIdentified model
Pick a device, then enter the model number
A + 4 digits, e.g. A2846
How to find it
Cellular devices only. No SIM tray and no IMEI line in About = Wi-Fi only; leave this blank.
How to find it
From the device itself
How to find it
Needed to wipe it. Customer signs in with it in front of you.
Reset can ask for either one. Test it: lock screen → Sign-in options → key icon.
How to find it
How to find it
New or unlisted model
Not in the list yet. A manager confirms the model and types its name; managers with edit access can save it for every phone.
Choose a device at the top to load its checklist.
Offer & buy slip
OpenBravo's price for this exact model + capacity
Adjustments
Suggested offer
—
Makes a one-page PDF ticket you can print or save.